Halifax mortgages A/ roll numbers issue

Hi everyone, is there a solution to this - not being able to apply online when switching to a new mortgage rate with Halifax?

I'd like to apply online to switch from a 2-yr fixed which is coming to an end, to another 2-yr fixed rate. From what I understand if I apply online Halifax won't do affordability checks (they only do them over the phone or in branch) - but it looks like in my case I can't apply online, because of what is seemingly a minor issue - my mortgage roll number starts with A/? Even though I'd like to switch to a lower interest rate, I might have some affordability issues on paper.

"You'll only be able to apply online if you've a 14 digit account number. You'll have either a 14 digit account number or it'll start with 'A/'."

Comments

Why wasn't your A/- account migrated to the 10/- system?

Is it interest-only, or lending into retirement, by any chance?

I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.

I don't know why it wasn't migrated. It's not interest-only and it's not lending into retirement either.

I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.

One year ago when I spoke with them they said it will be migrated at some point but they couldn't give me a timeframe. so there is no solution other than applying on the phone/branch IF they don't/can't/won't migrate it?

I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.

Change the A to a 10; take out the slash, and replace the dash towards the end with a 0, and add enough 0's on the end to make a 14 digit sort code/account number, and put this in the 'Account Number' box.

Halifax's system won't recognise it in the Roll Number box but will in the Account Number box, if in the right format.

E.g. A/12345678-9 becomes 10123456780900.

You can often 'fool' Halifax's system with an A/ number.

You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.